California’s Community Choice Aggregation (CCA) programs are fully operational. If you are unable to pay your electricity bill as a result of COVID-19’s impact, your power will not be shutoff.
CCA programs have suspended returning customers to Investor-Owned Utility (IOU) electric generation services as a result of late payment.
IOUs have implemented a moratorium on service disconnections for non-payment for both residential and commercial customers, effective immediately and until further notice. Additional information about IOUs’ COVID-19 responses can be found on these sites:
Pacific Gas & Electric: https://www.pge.com/en_US/about-pge/company-information/protective-protocols/covid19.page
San Diego Gas & Electric: https://www.sdge.com/coronavirus
Southern California Edison: https://www.sce.com/safety/coronavirus
Please contact your local CCA program with any questions or concerns. You can find phone numbers and website addresses for California’s 23 operational CCA programs below: