Better Business Bureau Awards Pioneer Community Energy with A+ Accreditation
Accreditation Demonstrates Pioneer’s Unwavering Commitment to Excellence
ROCKLIN — Pioneer Community Energy (Pioneer), a locally owned not-for-profit electricity provider headquartered in Rocklin, California, has been awarded an “A+” accreditation by the Sacramento Better Business Bureau (BBB), the highest possible rating.
The BBB gives businesses letter grades from A+ to F based on 13 factors, including their performance, trustworthiness, complaint history, and adherence to BBB standards of trust. An A+ rating indicates that a business is transparent, ethical, and provides outstanding customer service.
“It takes a lot to earn an A+ rating from the Better Business Bureau. We are honored to receive this recognition from one of the largest and most respected business review organizations,” said Pioneer’s Board Chair and Auburn City Councilmember Alice Dowdin Calvillo. “This A+ rating validates Pioneer’s ongoing efforts to demonstrate the highest standards of integrity and customer care.”
Pioneer currently serves unincorporated Placer and El Dorado counties and the incorporated areas of Auburn, Colfax, Grass Valley, Lincoln, Loomis, Nevada City, Placerville, and Rocklin. Since its beginning in 2018, Pioneer has saved customers more than $85 million.
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ABOUT PIONEER COMMUNITY ENERGY
With an A- issuer credit rating from S&P Global and an A+ accreditation from the Better Business Bureau, Pioneer is a community-owned, not-for-profit electricity provider serving unincorporated Placer and El Dorado counties and the incorporated areas of Auburn, Colfax, Grass Valley, Lincoln, Loomis, Nevada City, Placerville, and Rocklin. Pioneer has saved customers $85 million since 2018. Pioneer prioritizes ratepayer savings, community reinvestment, and exceptional local customer service. For more information, visit https://pioneercommunityenergy.org/.